Category: Theory and Practice

Training, Workshops, Exercises and Tools

Scaling Psychological Safety

As a leader, or a member of a team, you’re probably pretty good at creating a psychologically safe environment where performance is high and people can flourish. Providing clarity of expectations, goals, team behaviours, and exhibiting generative leadership practices may be hard work, but it’s achievable. Building psychological safety in a team is one thing,…
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Psychological Safety in Education, Academia and Teaching

This is an evolving collection of links, resources and research related to psychological safety in education, academia, and teaching practice. Collated from the psychological safety newsletter and updated (reasonably) frequently! Learner centred feedback – psychological safety and effectiveness of feedback in higher education: “3 Ideas to Level Up Learning” by Lauren Kaufman: really like the…
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Psychological Safety in Healthcare

Psychological safety plays a key role in healthcare and clinical teams, and indeed is the domain in which some of the foundational research by Dr Amy Edmondson was conducted. Here is a selection of excellent resources, studies and examples of psychological safety in healthcare and medicine.

Digital Transformation, Organisational Dysfunctions and Psychological Safety

Digital Transformation originally referred to the transition of an organisation towards delivering its products and services via digital or technological means, from a traditional physical or analogue delivery system. For example, Netflix transitioning from posting DVDs to your house, to providing a streaming service. This article will show how digital transformation addresses typical organisational dysfunctions, and…
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Everything Is An Experiment

How often do you find yourself anxious and afraid to start something in case you fail, in case you’re not doing it “right”, or in case it doesn’t have the result you expect? Psychological safety makes it safe to fail, but what if we made it impossible to fail in the first place? We’ve been…
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The Power of Silence in Creating Psychological Safety

Silence in a meeting can be a warning sign of very low psychological safety, but that’s not always, or even usually, the case. We all have our own, very different, preferences for how we speak up, contribute and communicate, especially in group settings. Some of us prefer to dive straight in to debate, whether we’re…
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Giving (and receiving) Feedback with Psychological Safety

Providing constructive feedback is one of the most powerful things you can do to help others achieve their goals, be happier in their work, create psychological safety and help your teams and organisations perform at their best. Badly delivered feedback is one of the quickest ways to destroy psychological safety and break down trust in…
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Psychological Safety Framework

Psychological safety is an emergent phenomenon: a property and state of a group that is felt (differently) by members of the group. For this reason, it’s a difficult (but worthwhile) concept to study, and many efforts have been made to codify and structure psychological safety in both conceptual and practical frameworks. There are multiple frameworks…
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The Four Stages of Psychological Safety

Timothy R Clarke in his book “The Four Stages Of Psychological Safety” describes a conceptual model of four “stages” of psychological safety that teams can move through, progressing from stage 1 to stage 4. These four stages are: Inclusion Safety – members feel safe to belong to the team. They are comfortable being present, do…
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Psychological Safety, Diversity & Inclusion.

Inclusion is at the core of psychological safety, and must be defined as a central team value. Any individual behaviours or beliefs that don’t align with the principle of inclusion must be addressed.

Retrospectives and Psychological Safety

Retrospective exercises, when teams come together to discuss and discover what went well, what did not, and what lessons can be learned, are extremely powerful and are a fantastic way of building psychological safety. For example, Agile teams usually schedule in a retrospective once every sprint, which is an extremely effective method (if done well)…
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How to use Icebreakers to Create Psychological Safety

Most of us will be used to the idea of icebreakers that are used in meetings or group sessions where not all the participants know each other, and are a good way to increase the psychological safety of a team or space. There is, however, so much more to icebreakers than just getting to know…
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Psychological Safety Slack Community

One of the recipients of the Psychological Safety Newsletter got in touch this week to suggest we launch a Psych Safety community, where we can all share ideas, best practices, workshops, and ask for help and support each other. The newsletter is a bit “one-way” in communication, and the best communication goes both ways 🙂…
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Psychological Safety Team Exercise

The Psychological Safety Quadrant Workshop This is an example of a really powerful exercise to qualitatively measure psychological safety, team performance, and work collaboratively to increase both, via a workshop that can be carried out remotely or in-person. This is really effective for short-lived teams, who haven’t had, or won’t have, time to build and…
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Psychological Safety Weekly Newsletter

Sign up for the psychological safety weekly newsletter! Arriving in your email inbox every week on a Friday (usually), it contains new, useful, insightful or controversial content all about psychological safety research, applications, practice and opportunities to collaborate. To receive new articles, resources, tools, talks, webinars and videos each month in your email inbox,…
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