Category: In The Workplace

Training, Workshops, Exercises and Tools

Scaling Psychological Safety

As a leader, or a member of a team, you’re probably pretty good at creating a psychologically safe environment where performance is high and people can flourish. Providing clarity of expectations, goals, team behaviours, and exhibiting generative leadership practices may be hard work, but it’s achievable. Building psychological safety in a team is one thing,…
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Why Should We Create Psychologically Safe Workplaces?

Why do you want to create psychological safety in your organisation? To improve employee retention? To increase productivity? Reduce risk? Improve innovation? Or simply because it’s the right thing to do for people? I often talk about the business benefits of psychological safety, because sometimes that’s the only, or at least the quickest, way to…
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“Bring me solutions, not problems.”

I’ve had managers who said this to me in the past, and I’ve said it myself. It seems, on the face of it, to be a wise suggestion. Ask your people to think about solutions to the problems they encounter and the workplace will not only become more efficient through problems being solved, but people…
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Psychological Safety in Education, Academia and Teaching

This is an evolving collection of links, resources and research related to psychological safety in education, academia, and teaching practice. Collated from the psychological safety newsletter and updated (reasonably) frequently! Learner centred feedback – psychological safety and effectiveness of feedback in higher education:https://www.tandfonline.com/doi/abs/10.1080/07294360.2021.1882403 “3 Ideas to Level Up Learning” by Lauren Kaufman: https://laurenmkaufman.com/2021/03/06/3-ideas-to-level-up-learning/I really like the…
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Psychological Safety in Healthcare

Psychological safety plays a key role in healthcare and clinical teams, and indeed is the domain in which some of the foundational research by Dr Amy Edmondson was conducted. Here is a selection of excellent resources, studies and examples of psychological safety in healthcare and medicine.

Digital Transformation, Organisational Dysfunctions and Psychological Safety

Digital Transformation originally referred to the transition of an organisation towards delivering its products and services via digital or technological means, from a traditional physical or analogue delivery system. For example, Netflix transitioning from posting DVDs to your house, to providing a streaming service. This article will show how digital transformation addresses typical organisational dysfunctions, and…
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Everything Is An Experiment

How often do you find yourself anxious and afraid to start something in case you fail, in case you’re not doing it “right”, or in case it doesn’t have the result you expect? Psychological safety makes it safe to fail, but what if we made it impossible to fail in the first place? We’ve been…
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The Power of Silence in Creating Psychological Safety

Silence in a meeting can be a warning sign of very low psychological safety, but that’s not always, or even usually, the case. We all have our own, very different, preferences for how we speak up, contribute and communicate, especially in group settings. Some of us prefer to dive straight in to debate, whether we’re…
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The Psychological Safety In/Out Exercise

After doing the psychological safety team performance exercise, you may want to workshop with your team to establish how you’re going to build psychological safety in the team. Whilst there are some standard and ubiquitous approaches to building psychological safety, such as icebreakers, retrospectives, and video call practices, this is an opportunity for your team…
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Giving (and receiving) Feedback with Psychological Safety

Providing constructive feedback is one of the most powerful things you can do to help others achieve their goals, be happier in their work, create psychological safety and help your teams and organisations perform at their best. Badly delivered feedback is one of the quickest ways to destroy psychological safety and break down trust in…
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Psychological Safety Framework

Psychological safety is an emergent phenomenon: a property and state of a group that is felt (differently) by members of the group. For this reason, it’s a difficult (but worthwhile) concept to study, and many efforts have been made to codify and structure psychological safety in both conceptual and practical frameworks. There are multiple frameworks…
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The Four Stages of Psychological Safety

Timothy R Clarke in his book “The Four Stages Of Psychological Safety” describes a conceptual model of four “stages” of psychological safety that teams can move through, progressing from stage 1 to stage 4. These four stages are: Inclusion Safety – members feel safe to belong to the team. They are comfortable being present, do…
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Retrospectives and Psychological Safety

Retrospective exercises, when teams come together to discuss and discover what went well, what did not, and what lessons can be learned, are extremely powerful and are a fantastic way of building psychological safety. For example, Agile teams usually schedule in a retrospective once every sprint, which is an extremely effective method (if done well)…
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How to use Icebreakers to Create Psychological Safety

Most of us will be used to the idea of icebreakers that are used in meetings or group sessions where not all the participants know each other, and are a good way to increase the psychological safety of a team or space. There is, however, so much more to icebreakers than just getting to know…
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Psychological Safety Team Exercise

The Psychological Safety Quadrant Workshop This is an example of a really powerful exercise to qualitatively measure psychological safety, team performance, and work collaboratively to increase both, via a workshop that can be carried out remotely or in-person. This is really effective for short-lived teams, who haven’t had, or won’t have, time to build and…
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